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Studio Manager at Primrose Hill

Wednesday 23rd November 2022

Location: Fierce Grace Primrose Hill/Some remote working

Salary: £22,464 per annum (£28,080 pro-rata on 32 hours per week)

Closing date: 31st December 2022

Job Description

London's premier hot yoga group is looking for it's next great studio manager.

This is an exciting and rewarding opportunity, with fantastic opportunities for development and progression in an internationally expanding company.

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Fierce-Grace-Primrose-Hill-studio-feature

Primrose Hill

200 Regents Park Road
London NW1 8BE

Leave at Chalk Farm & Kentish Town West
020 7483 2000

Number of days 32 hours per week, permanent role. Some weekend and evenings are required and flexibility is necessary.
Job purpose

You will be in charge of all the day-to-day running of the business, customer service, facilities management, revenue and profit growth and managing a team of part time receptionists, assisted by an Assistant Manager.

The ideal candidate will have previous management experience in either leisure, hospitality, retail or health and fitness. We're not too concerned which - we're looking for the right person to join our team of managers.

Energetic, solution-focused, ready to get stuck in and be flexible, all while keeping an eye on driving revenue and growth for the business.

Previous customer service experience at management level is necessary, as is some experience with budgeting, P&L and cost control.


What we offer:

  • Competitive basic salary
  • Rewarding uncapped bonus structure
  • 28 days paid holiday a year (incl bank holidays)
  • Unlimited yoga at all Fierce Grace studios in London and online, and greatly discounted classes for a family and friend (conditions apply)
  • Discounts on products, retreats, festivals, workshops and other
  • Some flexibility and control over your working hours
  • Training and development, with the opportunity to progress through internal promotion
Key responsibilities and accountabilities
  • Drive revenue growth through proactive membership and sales management
  • Deliver a high standard of customer care
  • Manage a team of part-time receptionists to ensure the daily operating of the studios happens effectively and efficiently
  • Oversee the spending and budget management of the business in partnership with the General Manager
  • Manage the maintenance of the venue and facilities
  • Manage compliance with relevant safety and regulatory policies
  • Retail and in-house stock management


KPIs:

  • Revenue growth against target
  • Net membership growth
  • Package sales against target
  • Cost management within budget


Skills and Experience

Essential:

  • 1-2 years management experience in leisure, health & fitness, hospitality and/or retail sectors
  • Demonstrable experience managing a team
  • Demonstrable knowledge of P&L, budgeting and cost management

Desirable:

  • MindBodyOnline experience
  • Facilities management
  • First aid trained
  • Fire warden or fire safety trained
  • Google Drive experience


How to apply

To apply please submit a CV and covering letter (applications without a covering letter will be ignored) by clicking the Apply button - or email directly to [email protected]egrace.com


Unfortunately due to the volume of applicants, we are unable to respond to all applicants. If you do not hear from us within 7 days of applying please assume you have unfortunately been unsuccessful in your application and we wish you the best of luck in your job search


We look forward to reading your applications.