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Front desk Receptionist at West

Wednesday 2nd November 2022

As one of the UK's fastest-growing and one of the world's most exciting yoga brands, with studios across London, and in New York, Rome and New Zealand we're always on the lookout for great people to join the Fierce Grace team.

As a studio receptionist, you’ll be the face of the brand and the first person our clients see when they enter the studio, so excellent communication and people skills are a must. You’ll need to be proactive, able to work well under pressure and will thrive on working in a vibrant environment with an interest in yoga and well-being.

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260 Kilburn Lane
London W10 4BA

Leave at Queen's Park or Kensal Rise
020 8960 9644

Number of days Varies. Shifts are Monday-Sunday with morning, afternoon and evening shifts. Minimum commitment of 2 shifts (approx 12-16 hours) per week.
Job purpose

We are looking for:

- A real people person with great communication skills and a friendly, approachable manner. You’ll work well as part of a team and be great with members

- Hospitality, retail or leisure experience or similar. Sales experience

- Organisational skills, you’ll be able to multi-task and complete office administration, work as part of a team, and independently

- A positive attitude and friendly approach

Key responsibilities and accountabilities

- Sales and customer service

- Opening and setting up the studio before and after class and day-to-day oversight of the business

- Communicating with studio members, answering their questions, and discussing and selling our various membership options, able to discuss what is the best option for each member

- Office administration, working as part of a team, and independently

- Part of the role requires minor heavy lifting and some physical work

In return we offer:

The role is a great opportunity to have a flexible, enjoyable job with rewarding pay in a healthy environment with great benefits

Hourly rate of £10/hr

Uncapped sales-based bonus commission system

28 days paid holiday (pro-rata) including bank holidays

Unlimited access to Fierce Grace yoga in-studio, live and on-demand online classes

Discounted yoga for a friend or family member

Discounts on therapy and treatment sessions, retail offering, FG workshops, FG retreats, and teacher training courses

Employee Assistance Program to support mental and overall well-being

To apply:

Email a CV and covering letter to [email protected]

Applications without a covering letter will be ignored

Please note due to the high volume of applicants we may not be able to individually reply to every applicant