Assistant Manager at City
Tuesday 30th November 2021
We are hiring an experienced Assistant Manager to work closely with the Studio Manager at Fierce Grace City (London) on a part-time permanent basis.
Fierce Grace Primrose Hill is one of the largest and busiest of the international Fierce Grace studios and hosts a beautiful yoga practice space, spacious amenities located in pretty and bustling Primrose Hill, North London.
We are seeking an experienced manager, who has drive and initiative and enjoys working with people in the wellness/health sector. Specific leisure industry experience is not required, nor is specific training, we're looking for someone who wants to learn, is enthusiastic, and will enjoy the job.
The role is shift-based and is a mix of morning, evenings and weekdays and weekends. 3-4 shifts per week (15-25). We will work with you for the right fit for yourself and the business.
53-55 East Road
London N1 6AH
Leave at Old Street, Hoxton and Shoreditch High Street
020 7336 6330
|Number of days||3-4|
The AM has joint (with studio manager) overall responsibility for the effective and efficient running and development of the studio
You will assist the manager with the day-to-day running of the business, customer service, facilities management, revenue and profit growth (with the support of the GM and head office team), and managing a team of part-time receptionists.
|Key responsibilities and accountabilities||
Day-to-day running of the studio in accordance with company policies and best practices
Organise the staff schedule, and recruit, train, develop, manage and motivate staff. Coordinate helper's schedule.
Drive revenue growth through proactive membership and sales management
Deliver a high standard of customer care
Manage studio MBO database system
Assist the studio manager with Health & Safety compliance and maintenance
Assist with studio stock ordering and management
Responsible for day-to-day opening, security, protection of all company assets, intruder alarm (including out-of-hours call-outs, fire alarm operations).
Assist with the general look and feel, atmosphere, smell, of the day to day operation of the studio. Ensure all internal communications, posters, press, notices are displayed according to agreed company policies.
Assist with the day-to-day management of cleaning standards
Provide leadership and presence at the studio
Revenue growth against target
Net membership growth
Package sales against target
1-2 years supervisory or management experience (at any level) in either leisure, fitness, hospitality or retail. We're not too concerned which, we're looking for the right fit
The ability to work morning and evenings, and weekdays and weekends when necessary (You will have a relatively fixed rota and routine, but flexibility will be required at certain times)
Experience working with MindBodyOnline
Experience with Google Suite
First aid trained
First safety trained
What we offer in return
£12 per hour basic starting rate
Uncapped sales-based bonus commission structure (this can add £1-£4/hr to basic rate)
A healthy, positive work environment, with significant autonomy and decent flexibility in your work schedule
Real opportunities for progression within either the London or international studio network, and/or within the other areas of the business including administration, Online, Teacher Training, Retreats; both during and beyond the current role
The opportunity to learn and develop within areas of your own interest
Unlimited access to in-studio Fierce Grace classes at all London studios, as well as online live and on-demand classes
Discounted access to therapy and treatment sessions, FG workshops, FG retreats, teacher training courses, and in-house retail offerings
Employee Assistance Programme to support mental and overall well-being
Discounted classes for a friend or family member
28 days paid annual holiday leave
Pension contribution if applicable
Please send a CV and covering letter to Adam at [email protected]
Applications without a covering letter will be ignored
Due to the volume of applications, if you do not hear back from us within 7 working days of submitting your application unfortunately you have not been successful at this time. If you are interested in working with Fierce Grace please view our Careers section of the website for other vacancies.